Summary:
The Scale Operator is responsible for correctly and proficiently monitoring and recording scrap volumes entering the facility on the inbound scale. This position is customer-focused, fast paced and requires a general knowledge of scrap metal grades. The physical environment requires this position to be both indoors and outdoors. This position will be trained to operate the Cash 4 Cars Programs, responsibilities include ensuring the legality of automobile purchases as well as expediting the swift relocation of the purchased vehicle to a corresponding Metalico location through the dispatch of Metalico tow trucks. This position is customer-focused and past-paced. Performs other tasks as assigned.
Essential Job Functions:
- Use computer systems (ERP) to complete daily tasks
- Scaling trucks/customers in and out
- Create documents for outbound shipments
- Collect inspection ticket information and input data
- Look up pricing to give prices over the phone
- Count/order cash when necessary.
- Communicate with employees in the yard over incoming/outgoing material and customers.
- Identify incoming and outgoing material - visual inspection.
- Guide drivers to offload material at the appropriate location in the yard.
- Answer incoming calls and emails pertaining to daily business to the best of your ability.
- Forward calls to management when necessary.
- Purchase vehicles from established methods and schedule pickup through our shared spreadsheet.
- Log all dispatching information into the established spreadsheet.
- Ensure a timely shipment of products for customers is consistently achieved.
- Performs other tasks as assigned.
- Ensure Quality, Safety and Environmental Standards are met and achieved for production, customers and employees.
Qualifications:
- High School Diploma or GED.
- Customer Service Experience.
- Positive attitude, polite.
- Willing to inspect material outside.
- Physical Demands: Lifting scrap material, Standing for periods of time, etc.
- General knowledge of using an ERP system is preferred.
- Have proficient computer skills that include the use of software .systems, Microsoft Excel, Word, etc.
- Work well under pressure.
Personal Protective Equipment Requirements
Due to the nature of this environment, when entering the yard or warehouse, employees are required to wear safety equipment to ensure a safe work environment in designated areas. This includes hard hat, steel-toed / skid resistant work boots, high-visibility clothing / vests, safety glasses, and gloves. All PPE excluding steel-toed / skid resistant work boots will be provided by Metalico.
Physical Demands:
The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Frequently required to sit; reach with hands and arms; talk and hear.
- Specific vision includes close vision and ability to adjust focus.
- Standing for extended periods of time.
- Lifts/carries up to 25 pounds from the floor to waist level
- Push/pull material no more than 50 pounds at a time
- Physically able to participate in sessions, presentations, and meetings.
Work Environment:
- Exposure to elements and / or non-climate-controlled environment where temperature and weather extremes (heat, cold, rain) may be encountered.
- Work may take place in an industrial environment, with noise, dust and fumes.
- Noise level in the work environment is moderate; hearing protection is always provided to employees by the company.
Work Hours:
- Monday through Friday with a 40+ hour work week. Saturdays and overtime will be required to facilitate business and production needs.
Metalico is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.